Taking home a trophy as well as the seven-day trip in June, Martin Duncan was praised by his team for being a "true ambassador for Elior, with an incredible work ethic and someone who is genuinely adored by his colleagues".
Arran McDowell, HR director, Elior UK, says: “Elior is proud to have the lowest staff turnover in the industry, and Martin is the perfect example of a happy, long-serving colleague who is working as part of a team to deliver an exceptional customer experience every day. He’s a great guy who’s given his all year after year to the company and he thoroughly deserves this recognition.”
On receiving the award, Martin said: “I was so proud to be nominated for the award and I couldn’t believe it when my name was read out as the winner. I really love my job and the people I work with at Rangers. It’s such an honour to win this trophy and I’m really looking forward to the trip to Morocco – it will be only my second time abroad.”
Rachel Watts won the eXperience Service Champion of the Year for her outstanding customer service facilitation at defence site, Upavon. Site Manager of the Year was awarded to Michael Hannon, catering manager at Queensbridge and Foxhollies School and the team at Wiltshire Council won the Star Site award for exceptional client relationships and service delivery.
Hosted by TV personality Natasha Kaplinsky, over 250 guests from across the company attended the event at Imperial War Museum (IWM), Duxford, one of the caterer’s historic client sites.
Following a British-themed, retro-style dinner, prepared by Elior’s own top culinary team, the event, entitled The Time of our Lives, continued into the night with 1940s vintage bands and entertainment.
Award winners:
Customer Service - Michael Pinder, chef manager, Royd Court
eXperience Service Champion - Rachel Watts, service champion, Upavon
Chef Award - Stuart Conibear, executive chef, Downing College
Culinary Competition - Dan Towell, executive chef, University of Chichester
Star Site - Wiltshire Council
Special Recognition - Suzanne Revill, transactional finance manager, The Courtyard
Site Colleague of the Year - Martin Duncan, kitchen porter, Rangers F.C.
Manager of the Year (Site) - Michael Hannon, catering manager, Queensbridge and Foxhollies School
Support Services Colleague of the Year - Donald Marshall, executive development chef, healthcare, education and stadia
You Made a Difference - Marie Smith, chef manager, Nova Hreod Academy
